We at Embellished Threadz use your personal information with the sole purpose of fulfilling your order. Please be assured that your personal information will never be sold to a third party.
Return and Refund Policy:
We are happy to order samples for sizing purposes. Please advise in the notes section at checkout if you would like to take advantage of this offer, as once an item is decorated it cannot be returned or exchanged. Refunds, returns, and exchanges are only available for defective merchandise, within 30 days of receipt of your items.
Terms of Service:
Customer supplied items for embroidery: While great care will be taken with an item supplied by the customer, occasionally machine or human errors occur. If an error occurs we will work with you to make reasonable efforts to resolve the situation.